Utilizing AI to Locate Highlights in Customer Service Calls

One AI's ability to Mark Highlights in Customer Service Calls makes it a valuable tool for customer service teams. This feature allows customers to access important call highlights quickly and easily. By using text, video, or audio input with the One AI API, customer service teams can use the data to analyze customer service calls and identify important topics or areas of improvement. This saves time and resources, making customer service more efficient and accessible.
Activate the Highlights Skill

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Add it to Your Product in Minutes

choice 'Highlights' in the Language Studio
Add additional capabilities or Language Skills to your Pipeline
Run & test the output of the Language AI Pipeline with at least 5-15 different inputs
Visit Documentation and/or Custom Skill page for further customization
choice the framework you need and copy the API call into your project
Enjoy AI-powered Highlights detection/extraction for Customer Service Call in your apps & workflows

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