Conversation Analytics
🤓
Leverage customer interactions with your GPT agent
to drive insights and improve business outcomes
to drive insights and improve business outcomes
Voice of The Customer (VOC)
Learn what your users are talking about. The VoC dashboard aggregates thousands of chats with your agent to discern user intent and extract business insights. Identify trending topics, and understand their impact on conversion and satisfaction rates.
The dashboard helps you optimize your agent and content accordingly, and convert challenges into conversion opportunities.
Leads Report
Analyze conversations with potential leads to gain deeper insights into their needs and preferences. Discover which discussion topics are most effective at generating high-quality leads, and adjust your agent's accordingly.
Agent Log
Review detailed logs of individual conversations to better understand your audience and evaluate your agent's performance.
AI Expert Onboarding Session
Start smart - schedule a free session with one of our AI experts to set up and configure your agent for success