Channels /
Phone
Phone Calls that Drive Your KPIs
Robust & compliant phone infrastructure that scales with your campaigns, paired with AI specifically trained for the challenges of phone outreach.
AI Built for Phone Outreach
Navigate complex phone situations and connect with the right people using AI agents designed to handle real-world calling scenarios.
- Target Contact Identification - Confirms you're speaking with the right person and gathers contact details when needed.
- IVR & Gatekeeper Navigation - Gets past automated menus and receptionists using trained responses for common scenarios.
- Voicemail Handling - Detects voicemails and leaves personalized messages.
- Callback Scheduling - Books future calls when contacts aren't available, syncing with calendars and follow-up sequences.
- Warm Transfers & Briefing - Hands off qualified prospects to your sales team with full context and conversation summary.
Smart Dialing
Algorithms determine the best time, frequency, and approach for each contact.
- Time zone awareness - Never call at the wrong time
- Cadence optimization - Adjust frequency based on results
- Callback scheduling - Respect contact preferences
- Outcome-based routing - Different actions for different call results
Compliance Made Simple
Built-in compliance tools handle regulations so you don't have to worry about violations.
- DNC management - Automatic scrubbing and opt-out handling
- TCPA compliance - Call consent tracking and documentation
- Recording consent - Automated disclosure and consent capture
- Audit trails - Complete call history and compliance reporting
Call Handling
AI-powered call handling gets past gatekeepers and reaches decision makers.
- Gatekeeper handling - Trained responses for common scenarios
- IVR navigation - Automatic menu system handling
- Contact identification - Find the right person every time
- Transfer capabilities - Smooth handoffs to your sales team
Real-Time Analytics
Track call quality, connection rates, and infrastructure performance in real-time.
- Connection rates by geography and time
- Number performance and health scores
- Call quality metrics and latency monitoring
- Cost optimization insights and recommendations
Integrations
Connect phone infrastructure to your existing CRM, analytics, and workflow tools.
Integration Options:
- CRM logging - Automatic call records and outcomes
- Webhook notifications - Real-time call status updates
- API access - Custom integrations and workflows
- Third-party tools - Connect to your favorite platforms
AI Expert Onboarding Session
Start smart - schedule a free session with one of our AI experts to set up and configure your agent for success