Channels /
Phone
Phone Calls that Drive Your KPIs
Robust & compliant phone infrastructure that scales with your campaigns, paired with AI specifically trained for the challenges of phone outreach.
Book a Demo
AI Built for Phone Outreach
Navigate complex phone situations and connect with the right people using AI agents designed to handle real-world calling scenarios.
- Target Contact Identification - Confirms you're speaking with the right person and gathers contact details when needed.
- IVR & Gatekeeper Navigation - Gets past automated menus and receptionists using trained responses for common scenarios.
- Voicemail Handling - Detects voicemails and leaves personalized messages.
- Callback Scheduling - Books future calls when contacts aren't available, syncing with calendars and follow-up sequences.
- Warm Transfers & Briefing - Hands off qualified prospects to your sales team with full context and conversation summary.
Smart Dialing
Algorithms determine the best time, frequency, and approach for each contact.
- Time zone awareness - Never call at the wrong time
- Cadence optimization - Adjust frequency based on results
- Callback scheduling - Respect contact preferences
- Outcome-based routing - Different actions for different call results
Compliance Made Simple
Built-in compliance tools handle regulations so you don't have to worry about violations.
- DNC management - Automatic scrubbing and opt-out handling
- TCPA compliance - Call consent tracking and documentation
- Recording consent - Automated disclosure and consent capture
- Audit trails - Complete call history and compliance reporting
Call Handling
AI-powered call handling gets past gatekeepers and reaches decision makers.
- Gatekeeper handling - Trained responses for common scenarios
- IVR navigation - Automatic menu system handling
- Contact identification - Find the right person every time
- Transfer capabilities - Smooth handoffs to your sales team
Real-Time Analytics
Track call quality, connection rates, and infrastructure performance in real-time.
- Connection rates by geography and time
- Number performance and health scores
- Call quality metrics and latency monitoring
- Cost optimization insights and recommendations
Integrations
Connect phone infrastructure to your existing CRM, analytics, and workflow tools.
Integration Options:
- CRM logging - Automatic call records and outcomes
- Webhook notifications - Real-time call status updates
- API access - Custom integrations and workflows
- Third-party tools - Connect to your favorite platforms
AI Expert Onboarding Session
Start smart - schedule a free session with one of our AI experts to set up and configure your agent for success