Phone + SMS Campaigns
Build sequences that intelligently combine phone calls and SMS based on contact behavior and campaign goals.Sequence Examples:
- SMS appointment reminders - Follow up scheduled calls with text confirmations
- Instant follow-ups - Send SMS immediately after missed calls
- Permission-based calling - Text before calling to increase answer rates
- Quick responses - SMS for time-sensitive updates between call attempts
SMS Infrastructure
Send from professional SMS numbers with reliable delivery. All text conversations automatically sync to your CRM with complete message threads.
- Dedicated short codes
- High deliverability
- Two-way conversations
AI-Powered Messaging
AI creates personalized SMS messages tailored to each contact's profile, interaction history, and campaign stage.
SMS Features:
- Contextual messaging based on call outcomes and contact data
- Permission requests - Texts that ask to schedule calls ("When's a good time to call?")
- Conversation bridging between SMS and phone interactions
- Response handling - AI processes replies and triggers appropriate actions
- Optimized Delivery - send SMS when contacts are most likely to respond