AI Agents for Healthcare

Phone AI Agents for Healthcare

Streamline Patient Care, Boost Efficiency, and Enhance Engagement

OneAI’s phone agents empower healthcare providers by automating appointment scheduling, reminders, patient follow-ups, and lead qualification, enabling healthcare businesses to run more efficiently and provide a better patient experience while reducing operational costs.
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Use Cases for Healthcare

📅 Appointment Scheduling & Reminders

Automate appointment booking, confirmations, and reminders to reduce no-shows and keep your schedule full.

✅ Lead Qualification

AI agents qualify new patients or inquiries, ensuring your team focuses on high-priority cases and valuable leads.

📞 Follow-up Calls

Automatically follow up with patients after treatments, check-ups, or appointments to ensure their well-being and satisfaction.

🔄 Waitlist Management

Notify patients instantly when appointment slots open up, maximizing opportunities to fill your calendar and reduce wait times.

⏰ Routine Checkup Reminders

Automatically remind patients about regular checkups, vaccinations, or follow-up treatments, ensuring they stay on track with their healthcare needs.

🚫 Last-minute Cancellation Recovery

Quickly fill last-minute cancellations by notifying patients on your waitlist, keeping your operations running smoothly and minimizing downtime.

Why OneAI Phone Agents for Healthcare?

24/7 Availability

Ensure your patients can schedule, modify, or cancel appointments anytime, day or night.

Patient Interaction & Support

Our AI agents handle inquiries, bookings, and follow-up requests, delivering a seamless patient experience with a personal touch.

Effortless Scaling

Handle surges in patient inquiries or appointment bookings without the need for additional staff. OneAI scales as needed, from small clinics to large healthcare networks.

Cost-Effective

Only pay for active patient interactions, saving costs on idle time and missed calls.

Human-Like Interaction

Natural, conversational voices ensure your patients feel comfortable and understood during their interactions with our AI agents.

Phonetastic Performance

From patient verification to voicemail management and scheduling, our AI handles all phone-related tasks smoothly and efficiently.

Controllable AI

Customize your AI agents with scripts, goals, and rules tailored to your healthcare facility, ensuring compliance with your practice’s standards and regulations.

Healthcare Providers Using OneAI

1. Medical Clinics & Hospitals

Examples: General practitioners, outpatient clinics, hospitals

Benefits:

  • Automate appointment scheduling and follow-up reminders, reducing no-shows.
  • Handle patient inquiries and qualify new leads or cases.
  • Automate check-up and vaccination reminders to keep patients on track.

2. Dental Practices

Examples: General dentistry, orthodontics, oral surgery

Benefits:

  • Automatically schedule routine cleanings, checkups, and follow-up appointments.
  • Send reminders to reduce no-shows and cancellations.
  • Notify waitlisted patients about last-minute openings.

3. Specialist Healthcare Providers

Examples: Dermatology, ophthalmology, cardiology

Benefits:

  • Automate appointment bookings and routine procedure reminders.
  • Follow up with patients post-treatment to monitor progress.
  • Fill last-minute cancellations with patients on the waitlist.
4. Mental Health Services

Examples: Psychologists, therapists, counselors

Benefits:

  • Schedule therapy sessions and send automated reminders.
  • Handle follow-ups to ensure patients are receiving ongoing care.
  • Qualify new patients or inquiries to match them with the right therapist.

5. Pharmacies & Lab Services

Examples: Independent pharmacies, diagnostic labs

Benefits:

  • Automate prescription refill reminders and pick-up notifications.
  • Schedule lab tests and send reminders for upcoming appointments.
  • Follow up on lab results, ensuring patients receive timely updates.

More Use-Cases

Listen to recorded calls

Appointment Scheduling

Identifying Need → Getting Mobile Number → Sending a Text
Data In
Incoming Call
Data Out
Name
Alex Johnson
Consultation Type
Business Law
Phone Number
555-5678
Appointment Scheduled
Wed 11:30

Outbound Cold Call

Call Transfer → Objection Handling
Data In
Prospect
Lisa
Department
HR
Product
Employee benefits premium package
Data Out
Interested
True
Scheduled Meeting
May 15
Objection
Already has a similar product

Customer Support

Identifying Model and Issue → Troubleshooting
Data In
Incoming Call
Data Out
Product
D3 Pro Max
Actions
Restarted, leveled bed, aligned head, test pattern
Resolution Status
Resolved

AI Expert Onboarding Session

Start smart - schedule a free session with one of our AI experts to set up and configure your agent for success