AI-Powered Phone Agents for Hotel Chains

Boost Bookings, Streamline Operations, and Cut Costs with AI

OneAI brings AI power to appointment-based businesses like hotel chains, such as Marriott International, Hilton Worldwide, IHG (InterContinental Hotels Group), and Wyndham Worldwide. Our AI phone agents help streamline operations by automating reservation scheduling, outbound calls for lead nurturing, guest verification, and more.

Use Cases for Hotel Chains

🗓️ Reservation Scheduling OneAI makes the reservation process seamless. It connects with the hotel's availability calendar, recommending open slots to customers for easy and quick bookings.

📞 Outbound Calling Proactively reach out to potential visitors from your lead pipeline by automating outbound calls. This benefits your marketing team and keeps prospective guests engaged.

✔️ Guest Verification Offer a round-the-clock service with instant booking verification through automated calls, making your processes more efficient and reliable.

⏰ Reminder Calls Keep no-shows and late check-ins at a minimum by sending automated reminder calls to guests, ensuring efficient management of room occupancy.

🔄 Reservation Backfill Deal with last-minute cancellations effectively. OneAI enables you to quickly fill up vacant rooms and recover potential lost revenue.

♻️ Up/Cross-Sale, Renewals Boost average revenue per user by suggesting relevant upsell or cross-sell options to visitors, enhancing the guest experience, and inviting room or service renewals.

Why OneAI Phone Agents for Hotel Chains?

24/7 Availability Our AI is always on call, ensuring no booking opportunity is missed, whether it’s daytime or nighttime.

Instant Verification & Confirmation Guest booking confirmations within seconds enhance the customer experience, providing a seamless journey from booking to check-in.

Effortless Scaling From small boutique hotels to multinational hotel chains, scale your operations effortlessly without the need for additional staff or complicated training.

Cost-Effective You only pay for active calls — no idle time, dialing, or hold charges. This proves to be a significant cost-saver for your business.

Human-Like Interaction Our AI speaks with a natural, conversational tone, making callers feel relaxed and ensuring that their queries are efficiently managed.

Controllable AI You can set up custom rules, scripts, and goals for your AI agents, ensuring they’re in line with your hotel chain's strategy.

Hotel Chains Using OneAI...

Hotel Operations and Marketing Managers, as well as CTOs, can leverage OneAI's solution to streamline booking processes, enhance customer service experience, indirectly boosting revenues and enhancing customer retention.OneAI is redefining the hotel experience and helping millions of businesses connect with customers and prospects using the most intuitive communication medium.