Xtendo Group is a distinguished international BPO and Contact Center & Generative AI company with over 22 years of expertise. Boasting a workforce of more than 1,300 professionals, Xtendo provides innovative solutions aimed at enhancing customer success and commercial operations for both major corporations and ambitious SMEs globally. Their reputable clientele includes industry leaders like PedidosYa/Delivery Hero, Microsoft Corp, Interbank, Grupo Falabella, and Grupo Claro.
With a robust presence in the USA, Europe, Canada, and Latin America, Xtendo Group is committed to helping organizations acquire, satisfy, and retain clients while maximizing business life cycles and ROI. By leveraging their extensive experience, they have developed high-performance teams and flexible solutions that significantly boost KPIs and deliver tangible business results.
Clients of Xtendo Group stand to gain substantial benefits by integrating AI outbound calling into their operations. AI-powered calling agents can significantly enhance agent productivity and customer satisfaction, ultimately improving ROI. This innovative technology allows for seamless scaling of outreach efforts, ensuring a more efficient and streamlined operation that can adapt quickly to market demands and client needs. Adopting AI outbound calling not only complements Xtendo’s existing solutions but also paves the way for achieving new levels of operational excellence and customer success.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.