NewCo is a premier provider of near- and offshore contact center BPO services, specializing in delivering high-quality, multi-lingual customer service and business process solutions. With a commitment to operational excellence and exceptional customer experiences, NewCo offers a variety of services including technical support, welcome and retention calls, and cross-/up-sell opportunities, serving both B2B and B2C sectors.
Operating from PCI and GDPR compliant sites in Casablanca, Barcelona, and Valencia, NewCo ensures 24/7 multi-lingual support through its omni-channel technology platform. Their 360-degree service includes order handling, dispute management, and customer service back-office functions, complemented by consultancy services in ICT and customer experience management. For more details, visit www.newcocoms.com.
By integrating AI outbound calling, NewCo clients can significantly enhance their telemarketing efforts. AI technology not only scales outreach effectively but also streamlines operations, allowing businesses to optimize scheduling, dialing, and reporting processes. This results in more targeted and efficient marketing strategies, driving business growth while maintaining superior customer engagement.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.