Upstream BPO is a premier provider of outsourcing solutions designed to elevate efficiency and drive growth for modern businesses. As an award-winning Business Process Outsourcing company, Upstream BPO Sdn. Bhd. excels in delivering intelligent business operations tailored to diverse sectors.
With a focus on Contact OMNI channel Center services, Telemarketing, Inside Sales, B2B Lead Generation, Appointment Setting, and comprehensive Sales Pipeline Management, Upstream BPO stands out for its expertise and versatility in meeting client needs.
Businesses leveraging Upstream BPO’s expert services can achieve even greater scalability and operational efficiency by incorporating AI outbound calling. The advanced capabilities of AI-powered agents streamline outreach efforts and optimize scheduling, enabling companies to maximize results while reducing operational complexities.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.