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Telecontacto

Telecontacto

Telecontacto is a bicultural and bilingual communications powerhouse BPO contact center with multiple locations in Puerto Rico. Known for being a cost-effective solution, Telecontacto is deeply committed to the success of your campaign. With a Customer Relationship Management approach, they emphasize quality assurance and possess extensive experience in inbound and outbound customer interactions, including loyalty programs, tele-sales, social media strategy, multilingual services, and more.

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Telecontacto's contact centers operate 24/7/365, equipped for efficiency and teamwork stimulation. They provide web-based real-time reporting, Multichannel Automated Contact Distribution, and 24-hour remote monitoring capabilities. With a focus on integrating cutting-edge technologies and an out-of-the-box approach, Telecontacto serves a diverse range of industries, from banks and financial services to health care and telecommunications, in Hispanic and bilingual markets.

Why clients of Telecontacto should consider AI outbound calling

As a client of Telecontacto, integrating AI outbound calling can scale your outreach and streamline operations. By incorporating AI-driven technologies, businesses can enhance efficiency, leverage advanced analytics, and optimize campaigns for better results. This modern approach can complement Telecontacto’s comprehensive strategies, offering flexibility and increased capabilities while maintaining high-quality engagement.

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