Ec3 is a distinguished agency that focuses on high touch contact center customer retentions. With extensive experience across various verticals such as Telco, Online Gaming, Financial Services, Retail, and Health, Ec3 brings a wealth of knowledge and expertise to its clients.
The agency's base in Durban enhances its ability to deliver top-notch services with staff who possess excellent English language skills and a neutral accent, allowing them to effectively communicate on a global scale. At Ec3, they truly specialize in speaking to the world.
For clients of Ec3, integrating AI outbound calling into their outreach strategy offers significant advantages. Utilizing a workforce of AI-driven agents can seamlessly scale operations, ensuring efficient dialing, scheduling, and optimization. This advanced approach not only complements the high-touch service that Ec3 is known for but also streamlines processes to enhance business results.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.