Telecom, Inc. is a mid-size telecommunications company renowned for its comprehensive inbound and outbound contact center services available across multiple channels. Based in the vibrant San Francisco Bay Area and operating since 1993, Telecom, Inc. has established itself as a premier provider of outsourced contact center solutions.
With a focus on Intelligent Communications®, Telecom, Inc. delivers tailored solutions that align with each client's unique objectives, empowering them to increase revenue, reduce costs, and cultivate successful customer relationships. Their service offerings, trusted by some of the world's most recognizable brands, include inbound services like customer care and tech support, outbound services such as B2B and B2C sales, and a range of online and social media engagement channels.
For clients of Telecom, Inc., incorporating AI outbound calling presents a strategic opportunity to further enhance operational efficiency and outreach capabilities. AI-driven agents can seamlessly scale outreach efforts while optimizing dialer schedules and delivering insightful reports. By leveraging AI, businesses can streamline their telemarketing operations, ensuring consistently high-quality interactions and allowing human agents to focus on more complex customer engagements.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.