World Connection
World Connection is a progressive, bilingual contact center and BPO with operations in both the United States and Latin America. With locations in Guatemala City, Guatemala, and Boise, Idaho, they are well-equipped to manage a workforce exceeding 2,000 agents while still maintaining the flexibility and personalized attention that clients desire.
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As a mid-sized agency, World Connection prides itself on being a genuine extension of your company and brand. They are committed to not only meeting service metrics but also achieving clients' long-term business objectives. At World Connection, clients benefit from direct access to team members and management, ensuring a collaborative partnership.
Why clients of World Connection should consider AI outbound calling
Clients of World Connection should consider AI outbound calling as a strategy to further enhance their outreach and operational efficiency. AI solutions like OneAI can seamlessly integrate with their existing operations, allowing businesses to scale their outreach efforts without compromising on quality or personal touch. By incorporating AI outbound calling into their strategy, clients can streamline processes, optimize scheduling, and gain insightful reporting, all while maintaining the high standards of service they're accustomed to with World Connection.
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OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.
