Use Cases for Insurance

📞 Instant Quote Callbacks

Call quote requests within 5 seconds, qualify coverage needs, and warm-transfer to agents before prospects shop competitors.

✅ Lead Qualification

AI agents gather vehicle info, driver details, coverage needs, and timeline—ensuring agents only speak with ready-to-buy prospects.

📅 Appointment Confirmation

Automatically confirm scheduled quotes 24 hours ahead, reducing no-shows from 40% to under 15%.

🔄 Aged Lead Revival

Reconnect with thousands of old quotes to find expiring policies and shopping prospects, converting 2-5% into new policies.

⏰ 24/7 Inbound Coverage

Answer after-hours calls instantly, qualify insurance needs, and book appointments so you never lose weekend shoppers.

🚫 Renewal Retention

Call policy holders 45 days before renewal to check satisfaction, offer re-quotes, and save at-risk policies.

Why OneAI Phone Agents for Insurance?

Win Speed-to-Lead

First to respond wins 78% of insurance shoppers. Our AI calls in under 5 seconds—faster than any competitor.

Insurance Intelligence

AI trained on P&C, life, Medicare terminology. Knows coverage types, deductibles, bundling, and carrier differences.

AMS Integration

Seamlessly connects with Applied Epic, Vertafore, QQCatalyst, HawkSoft—personalizing calls with existing policy data.

TCPA Compliant

Built-in DNC scrubbing, consent tracking, and one-party recording. Full audit trails for regulatory compliance.

Warm Live Transfers

AI briefs agents before transferring: "Sarah, 2 vehicles, clean record, expires in 3 weeks, ready to quote now."

Local Presence

Shows local number + agency name on caller ID. 3x higher answer rates than toll-free numbers.

Controllable Scripts

Configure exact qualification questions, objection handling, and value props to match your agency's approach.

Insurance Organizations Using OneAI

1. Independent Agencies
   Examples: Multi-line P&C agencies, local brokers
   Benefits:
   • Beat captive carriers with 5-second response times
   • Qualify across auto, home, umbrella, commercial lines
   • Route by line of business to specialist agents
2. Medicare Insurance Agencies
   Examples: AEP/OEP agencies, Medicare brokers
   Benefits:
   
   • Handle seasonal volume spikes without hiring temp staff
   • Qualify plan types, medications, doctor preferences
   • Schedule appointments during compliant calling hours
3. Captive Agency Networks
   Examples: State Farm, Allstate, Farmers offices
   Benefits:
   
   • Maximize carrier-provided leads with instant response
   • Reduce dependency on seasonal staff
   • Maintain brand compliance with approved scripts
4. Direct-to-Consumer Insurers
   Examples: Online auto insurers, digital life insurance
   Benefits:
   
   • Convert web quotes with immediate callbacks
   • Qualify without human agents for simple products
   • Scale during advertising campaigns without hiring
5. MGAs and Wholesalers
   Examples: Managing general agents, program administrators
   Benefits:
   
   • Support distributed agency networks at scale
   • Qualify specialty lines with complex criteria
   • Route to appropriate underwriting desks