- Leveraging AI to Identify Action Items from Customer Service Interactions

One AI's Extract Action Items from Customer Service Call feature allows users to quickly identify key items from customer service calls, making customer service easier and more efficient. With an easy-to-use API, One AI is accessible to everyone and can process text, video, or audio input, allowing customers to quickly get the help they need. This feature is a great tool for customer service teams and will help them provide faster, more accurate service.
Activate the Action Items Skill

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Add it to Your Product in Minutes

To Extract Action Items from Customer Service Call, first choice 'Action Items' in the Language Studio.
Add additional capabilities or Language Skills to your Pipeline if desired.
Run & test the output of the Language AI Pipeline using your "Customer Service Call" as an input, suggested to test with at least 5-15 different inputs.
Visit the Documentation and/or Custom Skill page for further customization.
choice the framework you need and copy the API call generated into your project.
Enjoy AI-powered Action Items detection/extraction for Customer Service Call in your apps & workflows.

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