TTEC is a leading digital global customer experience (CX) technology and services company that specializes in designing, implementing, and delivering transformative CX, engagement, and growth solutions. With over 40 years of experience, TTEC is driven by a passion for helping world-renowned brands provide exceptional customer experiences.
We're not just another BPO company; at TTEC, we are CX innovators. We combine deep human expertise with AI technology to create optimized solutions across various touchpoints, including customer care, tech support, sales, collections, and trust & safety.
While TTEC excels in blending human expertise with AI to enhance customer interactions, businesses can further benefit from AI outbound calling. This technology, as offered by services like OneAI, allows for scaled outreach, streamlined operations, and consistent results through trained AI agents, complementing the robust CX innovations that TTEC clients already experience.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.