Smart Link is a leading business unit of the Al Khaleej Training and Education Group, operating in Saudi Arabia and Egypt. As the GCC and Saudi Arabia leader in outsourced omnichannel customer experience management, Smart Link is renowned for its specialized, high-quality, and cost-effective services. The agency boasts more than eight operational headquarters across key cities, including four in Riyadh, as well as locations in Jeddah, Dammam, Arar, and Egypt.
With a strong presence in the Middle East, Smart Link has been recognized as the MENA Best BPO services provider for several years. Serving the Saudi market for a decade, they are committed to enhancing customer experience and delivering results efficiently. Their affiliation with the Al Khaleej Group, one of the top 100 most powerful companies in the GCC according to Forbes Middle East 2012, further solidifies their reputation.
For clients of Smart Link looking to further scale their operations, adopting AI outbound calling can be a game-changer. By integrating AI-driven telemarketing services, businesses can optimize their outreach efforts, enhance scheduling and reporting efficiencies, and ultimately achieve better business results. AI outbound calling offers a seamless and orchestrated approach to telemarketing that aligns with the innovative solutions Smart Link already provides, ensuring that customer engagement is not only maintained but also elevated.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.