Procat
Procat has been a pioneer in transforming contact centers since its inception in 2004. Initially established as a consultancy firm in Turkey, Procat rapidly evolved into the leading technology provider for both in-house and outsourced call centers across Turkey, the Middle East, and Europe. With more than 12,000 installations supported globally, Procat leverages an experienced team and cutting-edge technologies to ensure happy employees, successful projects, and satisfied customers.
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In 2006, Procat expanded its offerings with the establishment of Speechouse, enhancing its suite of services to include advanced speech technologies like speech recognition and virtual assistants. The company broke new ground in 2009 by launching Turkey's first Call Center Hotel (CCH), a concept designed to offer flexible and efficient outsourcing solutions for clients. Today, Procat excels in various industries, providing services in multiple languages to meet the diverse needs of its customers worldwide.
Why Procat Clients Should Consider AI Outbound Calling
Clients of Procat, accustomed to innovative solutions for their call center needs, should consider AI outbound calling as a powerful extension of their reach and efficiency. AI outbound calling can streamline operations, significantly reducing the need for human intervention while maintaining a high standard of communication with customers. This technology enables businesses to scale their outreach efforts seamlessly, optimize scheduling and dialing, and produce detailed analytical reports, ultimately translating into increased productivity and satisfaction—values that are at the core of Procat's mission.
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OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.
