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Etech Global Services

Etech Global Services

Etech Global Services is a distinguished BPO company, well-regarded for its comprehensive inbound and outbound call center services as well as superior quality assurance solutions. With operations in the USA and India, Etech is renowned for its ability to turn data into strategic insights, thereby enhancing customer experiences and shareholder value.

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Founded in 2003 with just 400 employees in Nacogdoches, Texas, Etech has grown exponentially over the past 20 years. It now boasts over 3,600 employees, ten state-of-the-art contact centers across seven U.S., one nearshore, and two offshore locations, and handles a staggering volume of over 100 million voice interactions annually. Etech’s global reach and robust experience allow it to deliver next-generation BPO solutions.

Why clients of Etech should consider AI outbound calling

Organizations partnered with Etech could greatly benefit from incorporating AI outbound calling in their strategy. AI outbound calling, like the solutions offered by OneAI, enables businesses to seamlessly scale their outreach efforts while optimizing operations. By integrating AI technologies, clients can achieve enhanced efficiency, cost-effectiveness, and precision, making it an ideal supplement to Etech’s existing high-quality services.

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