OutPLEX is a prominent provider of Customer Experience as a Service (CXaaS), specializing in both digital messaging and voice customer care solutions for global brands. With over 20 years of experience, OutPLEX has built a reputation as a trusted business process outsourcing partner for some of the world's most esteemed brands, including over 30% of the Fortune 500.
As a Minority Certified Company, OutPLEX is committed to diversity and inclusion, fostering a supportive team culture and enriching employee experiences. Their expertise spans multiple verticals, offering solutions like outsourced customer service, sales, technical support, and advanced digital features including SMS digital messaging, live chat, and conversational AI development.
OutPLEX clients seeking to enhance efficiency and scale their outreach operations stand to benefit significantly from AI outbound calling solutions. AI-powered calling can streamline operations, optimize scheduling, and boost overall outreach capability, offering a seamless extension to the already robust telemarketing services provided by OutPLEX. By integrating AI, businesses can achieve enhanced results with precision and speed.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.