Tunis Call Center, located in the heart of Tunis, is a leading expert in offshore outsourcing, customer service, telemarketing, and lead generation. Established in 1998 by the Groupe Tunisie Leasing, it has pioneered contact center services in Tunisia, catering to Francophone and Anglophone markets in Europe, as well as Italy, Germany, and Spain.
Tunis Call Center operates a multichannel contact center designed for customer service, sales, and marketing. With 640 advisors spread across three interconnected sites, the agency creates value at every customer interaction, regardless of the communication channel used. Their areas of expertise include customer service, telemarketing, qualified appointment scheduling, and more.
Clients of Tunis Call Center can greatly benefit from incorporating AI outbound calling into their operations. By utilizing AI solutions, businesses can scale their outreach, improve call efficiency, and streamline operations. An AI-driven approach can handle high volumes of calls, allowing human agents to focus on more complex tasks, thereby optimizing overall performance and enhancing customer satisfaction.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.