Transcom, since 2019, has strengthened its position as a key player in the customer experience (CX) industry through its integration with TMS Connected! Leveraging more than two years of collaboration within Transcom Germany, the agency has successfully unified its operations under the Transcom brand.
Providing digitally enhanced CX services to over 300 global clients, Transcom caters to diverse industries, including e-commerce, fintech, and technology. With a vast network of over 33,000 employees spread across 90 contact centers in 28 countries, Transcom offers comprehensive services in customer care, sales, and more, ensuring high customer satisfaction while reducing costs.
Clients of Transcom can greatly benefit from incorporating AI outbound calling into their operations. By utilizing AI-powered calling solutions, businesses can scale their customer outreach and optimize their operations. With AI, tasks such as dialing, scheduling, and reporting become seamless, allowing companies to focus on achieving better business results with enhanced efficiency.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.