ProffCom AS is one of Norway's leading call centers, specializing in sales and customer service solutions. With over 200 employees, ProffCom facilitates 10,000 daily customer interactions through various channels including telephone, email, social media, SMS, and chat, generating an impressive annual turnover of 100 million NOK. Recognized as the best customer center for three consecutive years by NORDMA, ProffCom prides itself on delivering outstanding customer experiences.
For nearly two decades, ProffCom has been a pioneer in providing outsourcing and overflow services to Norwegian businesses. Their commitment to excellence is further evidenced by numerous industry awards. ProffCom also develops its own AI technology, including the Proff.ai chatbot, designed to assist clients in offering comprehensive customer support.
Clients of ProffCom AS could greatly benefit from integrating AI outbound calling solutions to enhance and expand their telemarketing strategies. By incorporating OneAI's specialized AI outbound calling agents, businesses can significantly scale their outreach while optimizing resource allocation. This fusion of human expertise and AI-driven efficiency promises streamlined operations and bolstered business results.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.