OpsTalent
OpsTalent is a renowned leader in the nearshore business process outsourcing industry, delivering exceptional customer experiences from Europe's top outsourcing hub in Poland. Founded in 2012, OpsTalent has grown to support some of the world's most innovative brands through its commitment to people, culture, and well-being. Their multilingual customer service, sales support, and software development divisions have been instrumental in driving operational excellence for clients across various industries.
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Over the years, OpsTalent has earned multiple accolades, including Forbes Diamonds 2020-2023 and the Gold Winner of ECCCSA 2023 for Best Employee Experience. With over 500 employees, OpsTalent continues to disrupt the industry by delivering next-gen customer service solutions and fostering a culture of innovation and wellness. The agency's impressive client roster includes prestigious names such as HSBC, BNY Mellon, Ubisoft, Nestle, and Revolut.
Why clients of OpsTalent should consider AI outbound calling
For OpsTalent clients looking to further enhance their customer outreach and streamline operations, AI outbound calling presents a viable solution. Incorporating AI-driven telemarketing can significantly scale outreach efforts and optimize processes, leading to increased revenue and reduced costs. By leveraging AI technology, businesses can achieve superior customer service KPIs and minimize employee attrition, complementing OpsTalent's existing expertise in customer experience.
Ready to Transform Your Operations with AI Outbound Calling?
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.
