CCIG Group
CCIG Group is a leading multilingual call and contact center based in Poland, recognized as the ECCCSA 2024 winner. Since 2002, they have been providing professional outsourced services in telemarketing, telesales, and customer support, serving clients in both B2C and B2B sectors.
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Boasting a blend of creative people, flexible processes, and cutting-edge technology, CCIG Group excels in customer service and effective sales, managing over 100,000 calls daily across various communication channels. With experience supporting 60 clients across 17 industries and operating in all European languages, they are experts in customer engagement.
Why CCIG Group clients should consider integrating AI outbound calling
Incorporating AI outbound calling into the strategies of CCIG Group's clients can further elevate their outreach efforts. AI-driven solutions can streamline operations, optimize scheduling, and enhance reporting, making it easier to scale and improve efficiency. With a workforce of AI outbound calling agents, businesses could harness the power of AI to achieve superior business results while maintaining the high standard of service CCIG Group is known for.
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