ArenaCX is the global marketplace platform for contact center and customer experience (CX) solutions. It attracts brands by making it easier to engage the best partners, facilitating more efficient and effective outsourcing relationships across a diverse range of industries.
The platform boasts a world-class roster of pre-vetted vendors and offers tools for constructing and running best-practice RFPs. ArenaCX's innovative software enables real-time performance management across its global network of over 80 outsourcing partners, providing unparalleled scalability and performance.
ArenaCX clients can further enhance their outsourcing strategies by integrating AI outbound calling into their operations. This technology offers an impressive scale and efficiency, perfect for handling high volumes and streamlining business processes. By leveraging OneAI's orchestrated AI telemarketing solutions, businesses can optimize their outreach efforts while maintaining performance and control, thereby complementing ArenaCX's multi-vendor approach.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.