Adelina Call Center is a premier outsourcing service based in Kiev, founded in July 2004. Known for providing a full spectrum of high-quality contact center services, Adelina caters to a diverse range of industries, including major banks, insurance firms, and advertising agencies. With a professional team and multilingual capabilities, Adelina Call Center excels in delivering exceptional inbound and outbound services.
Today, Adelina Call Center manages operations from four independent call center sites in Kiev, Lvov, Kharkiv, and Belgorod, employing over 1800 dedicated professionals. The agency is driven by a young and dynamic team committed to embracing modern technologies and successful Western business practices to serve the CIS markets effectively.
For businesses leveraging the expertise of Adelina Call Center, integrating AI outbound calling could significantly enhance outreach and efficiency. AI outbound calling offers the potential to scale operations seamlessly, optimize scheduling, and provide real-time reporting, making it an attractive complement to traditional telemarketing services.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.