Organizing Technical Support Calls into Intent Clusters using AI
One AI's ability to Cluster Technical Support Calls by Intent makes it an invaluable asset for users. It provides a quick and easy way to categorize audio, video, and text-based customer service requests, allowing for faster response times. The service is accessible via API, making it easy to integrate into existing systems. By clustering by intent, it enables companies to better understand customer needs, resulting in more efficient customer service.