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Employing AI to Detect Products in Customer Service Calls

One AI's ability to detect products in customer service calls is an invaluable resource for businesses. The service leverages natural language processing techniques and can be accessed via an API. This makes One AI a powerful tool for quickly recognizing products in customer conversations and providing relevant information. By quickly understanding customer needs, One AI improves the customer service experience while reducing wait time. Additionally, One AI can process text, video, and audio input, providing a comprehensive and accessible AI service.
Activate the Products Skill

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Add it to Your Product in Minutes

01.
choice 'Products' in the Language Studio
02.
Add additional capabilities or Language Skills to your Pipeline (if needed)
03.
Run & test the output of the Language AI Pipeline using your Customer Service Call as an input (recommended to test with at least 5-15 different inputs)
04.
Visit the Documentation and/or Custom Skill page (if further customization is needed)
05.
choice the framework you need and copy the API call you generated into your project
06.
Enjoy AI-powered Products detection/extraction for Customer Service Call in your apps & workflows

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