Utilizing AI to Cluster Customer Service Calls by Intent

One AI's ability to Cluster Customer Service Calls by Intent allows users to quickly identify the intent of customer service calls. With an easy-to-use API, users can access this service and gain access to a powerful NLP solution. This allows them to quickly categorize calls and automate the process of customer service. In addition, One AI's ability to process text, video, and audio input makes it a very versatile tool when analyzing customer service calls.
Activate the Intent clustering Skill

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Add it to Your Product in Minutes

Choose ‘Intent clustering’ in Language Studio
Add additional capabilities or Language Skills (e.g. sentiment analysis, text analytics, natural language processing) to Pipeline
Run & test output of Language AI Pipeline with Customer Service Call as input (test with at least 5-15 different inputs)
Visit Documentation and/or Custom Skill page to customize
Choose necessary framework and copy generated API call into project
Enjoy AI-powered Intent clustering detection/extraction for Customer Service Call in apps & workflows

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