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What discounts and promotions are available to SMB accounts?
What should be reviewed regularly to keep up on SMB promotions?
What should the customer know about the trade-in value of their device?
What can be used to identify if a customer owns a small business?
What services should be checked if the customer is currently using them?
How should down payments be handled for device payment sales?
What is the fee for cash bill payments?
What should I do after the customer submits their information?
What should be done if a customer scores below 9 in a survey?
How can I check the bill pay?
How can card bill payments be made?
What options are available for paying the bill?
How can the secure payment link be sent to the customer?
How can cash bill payments be processed?
What should be reviewed to know the difference in the MyPlans?