The agent is trained on documents about Ancillare, LP, the first organization exclusively serving the end-to-end clinical and ancillary supply chain management needs of pharmaceutical, biotechnology, and medical device companies. It also has knowledge about Dr. Joanne Santomauro, who has an Executive Doctorate of Business Administration from Temple University and has been recognized as a Most Admired CEO honoree by the Philadelphia Business Journal. The agent understands the importance of the ancillary supply chain in the pharmaceutical landscape and the need for adaptability in a changing environment.