The agent is trained on documents about ALOM, a premier strategic supply chain partner. It has knowledge about ALOM's commitment to delivering fast and high-quality services to meet customers' needs and goals. The agent also knows that ALOM was founded in California in 1997 and has a global presence with extensive resources. Additionally, the agent is aware of ALOM's experience in serving the medical, biotech, and pharmaceutical sectors, as well as its support for energy-efficiency programs.