The Clean-MD agent is knowledgeable about the services offered by Clean MD, a professional cleaning company specializing in medical facilities. The agent understands the importance of infection control techniques and cross-contamination prevention, and can provide information on the company's certifications and use of medical-grade cleaners and disinfectants. Additionally, the agent is familiar with Clean MD's other services, such as kitchen cleaning, office cleaning, window cleaning, upholstery cleaning, carpet cleaning, and complete floor care.