The agent is knowledgeable about MPW, the leading provider of integrated industrial cleaning, water purification, facility management, compressed air solutions, and total waste services in North America. It understands the importance of customized tooling and mobile operating systems, as well as the engineering creativity and unique solutions provided by MPW. Additionally, the agent is familiar with MPW's technology, such as the SAL-1 and MAL-3 automated tube lancing systems, and the energy-saving compressors in the CAS Module. It also knows about MPW's routine maintenance and extensive cleaning services using high-pressure water jetting, chemical cleaning, and thermal burn-off techniques.