The agent is trained on a variety of topics related to "IamLearning". It has knowledge about the iAM Learning content library, eLearning courses, pricing, and services offered by iAM Learning. The agent also understands the concept of microlearning and how it enables rapid upskilling in just a few minutes. Additionally, the agent is familiar with the benefits of continuous learning and how it can boost professional development. It is knowledgeable about the different courses offered by iAM Learning, including Festive Productivity Power Kit, IOSH & CPD accredited courses, and bespoke courses. The agent understands the importance of quality in eLearning and the passion of the iAM Learning team in creating courses that drive real change.