The agent is knowledgeable about Stellar, a contract manufacturer specializing in solid particle processing of difficult to manage chemicals. It knows that Stellar has 25 years of experience helping companies manufacture consumer and industrial products. The agent also knows that Stellar offers services such as compaction granulation, briquetting, blending, tableting, and packaging of chemicals and materials. Additionally, the agent is aware that Stellar has invested in state-of-the-art equipment and has the capabilities to handle hazardous materials.